Privacy Policy

InnerWhim Studio LLC
www.innerwhim.com
Dane County, Wisconsin
Last Updated: August 15, 2026
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1. Introduction
Welcome to InnerWhim Studio LLC (“InnerWhim Studio,” “we,” “us,” or “our”). We are a creative studio based in Dane County, Wisconsin, operating an ecommerce website at www.innerwhim.com (the “Site”). We sell print-on-demand physical products and digital creative resources, and we may offer creative services.
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This Privacy Policy explains what personal information we collect, how we use and protect it, and what choices you have. It applies to visitors, customers, and others who interact with the Site.
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This Policy is separate from our Terms of Use & Purchase, Refund Policy, and applicable product license agreements. Please review those documents for terms governing purchases and use of our products.
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By using the Site, you acknowledge the practices described in this Policy.
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2. Information We Collect
We may collect the following categories of personal information:
Information you provide directly:

• Name

• Email address

• Billing and shipping address

• Phone number, if provided

• Account information when you choose to create an account

• Order and transaction details

• Information submitted through contact or creative-services inquiry forms, which may include your business or organization name, project description, needs, preferences, and timelines

Information collected automatically:

• Device type, browser type, and operating system

• IP address and general location derived from it

• Pages visited, time spent on the Site, and referring URLs

• Cookie identifiers and similar technology-related information, as described in Section 5

• Download activity associated with digital products, such as timestamps, where logged by our website platform for delivery, security, fraud prevention, or related operational purposes

 
Information received from third parties:
We may receive transaction-related information from payment processors, fulfillment providers, and other service providers as necessary for order processing, recordkeeping, refunds, customer service, and operation of the Site.
We do not intend to collect sensitive personal information such as government identification numbers, health information, or financial account numbers through forms on the Site.
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3. How We Collect Information
We collect information:

• Directly from you when you place an order, create an account, sign up for marketing emails, or submit a contact or inquiry form

• Automatically through cookies, website functionality, analytics, and similar technologies when you visit the Site

• From third-party service providers, such as payment processors and fulfillment partners, to the extent necessary to complete transactions and operate our business​

 
4. How We Use Your Information
We may use the information we collect to:

• Process, fulfill, and communicate about orders

• Deliver digital products and verify purchase or license status

• Manage customer accounts and saved preferences

• Respond to customer service inquiries and creative-services requests

• Send transactional communications, including order confirmations, shipping updates, and download information

• Send marketing communications to people who have opted in

• Detect and prevent fraud, misuse, and unauthorized activity

• Analyze and improve Site performance and user experience

• Comply with legal obligations and maintain required business records

 
We do not sell your personal information to third parties. We do not use your information for purposes materially different from those described in this Policy without updating this Policy as appropriate.
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5. Cookies, Analytics and Tracking Technologies
Our Site uses cookies and similar technologies that support website functionality and may support analytics and marketing.
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Essential cookies are used for functions necessary to operate the Site, such as maintaining a shopping cart, processing transactions, providing security features, and supporting other core website functionality. Disabling essential technologies may prevent portions of the Site from functioning properly.
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Analytics technologies may be used by our website platform or other providers to help us understand Site traffic, performance, and how visitors interact with the Site.
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Marketing and advertising technologies may be used if we enable integrations with social media, advertising, or other marketing platforms. These technologies may support functions such as measuring campaign performance, conversion tracking, or retargeting.
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We may add, remove, or change analytics, social media, advertising, and marketing integrations as our business develops. When applicable, non-essential cookies and similar technologies will be managed through the consent tools and choices available on our Site.
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You may be presented with a cookie preference notice that allows you to accept or decline certain non-essential technologies. You may also manage cookies through your browser settings, although doing so may affect some Site functionality.
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6. Third-Party Service Providers
We share personal information with third-party service providers as reasonably necessary for them to provide services to us.
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These categories of providers may include:

• Website hosting and ecommerce platforms

• Digital commerce and digital-delivery providers

• Payment processors

• Print-on-demand production and fulfillment partners

• Shipping and delivery providers

• Email marketing and communication providers

• Analytics providers

• Social media platforms

• Advertising and retargeting providers, if and when such services are enabled

• Other technology and business-support providers

 
The information shared depends on the service being provided. For example, fulfillment providers may receive information needed to produce and ship an order, while payment processors and digital commerce providers may receive information necessary to process, deliver, or support a transaction.
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Our service providers handle information according to their own terms, privacy practices, and applicable legal obligations.
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We do not name individual providers in this Policy because the services and providers we use may change as our business develops.
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7. Payment Processing
Payment transactions associated with purchases from InnerWhim Studio may be processed through third-party payment or commerce services. InnerWhim Studio LLC does not directly store complete payment card numbers, security codes, or other full payment-card credentials.
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Payment providers are responsible for handling payment information in accordance with their own security standards, terms, and privacy practices.
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We may receive and retain transaction-related information, such as order amounts, transaction identifiers, payment status, and billing information, as necessary for processing orders, maintaining records, issuing refunds, providing customer service, and complying with legal obligations.
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8. Email Marketing and Opt-Out
We may send marketing emails to individuals who have chosen to receive them, such as by subscribing through a sign-up form or selecting an available marketing opt-in option.
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Marketing emails may include information about new artwork, products, studio news, promotions, and other InnerWhim Studio updates.
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Every marketing email will provide an electronic method for unsubscribing. We will honor opt-out requests within the timeframe required by applicable law.
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Opting out of marketing communications does not prevent us from sending transactional or service-related communications concerning purchases, accounts, or inquiries.
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9. Digital Product Delivery
When you purchase a digital creative resource, we or our digital commerce and delivery providers may use your email address and other transaction information to deliver the purchase, send an order confirmation, provide customer support, and verify purchase or license status.
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Our website platform, digital commerce provider, or digital-delivery tools may also record information related to downloads, such as download activity or timestamps, for operational, security, fraud-prevention, or license-verification purposes.
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Digital products are also subject to any applicable product license agreement.
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10. Customer Accounts
The Site may allow customers to create an optional account. If you create an account, we may collect information such as your name, email address, contact information, order history, and preferences associated with the account.
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Account credentials and authentication are handled through our website platform and related service providers.
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If you close your account, associated personal information will be deleted or anonymized in accordance with our standard retention practices, except where we are permitted or required to retain information for legal, tax, accounting, fraud-prevention, dispute-resolution, or other legitimate business purposes.
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11. Data Retention
We generally retain personal information for up to three (3) years following your last transaction or account activity, after which it may be deleted or anonymized when it is no longer reasonably necessary for the purposes for which it was collected.
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Certain records may be retained for longer periods when reasonably necessary or required for tax, accounting, legal, fraud-prevention, dispute-resolution, or other legitimate business purposes.
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12. Data Security and Breach Notification
We use reasonable administrative, technical, and organizational safeguards to help protect personal information, including security measures provided by our website platform and other service providers.
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No method of internet transmission, electronic storage, or information security can be guaranteed to be completely secure.
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If a data security incident occurs, we will provide notices when and as required by applicable law.
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13. Children’s Privacy
The Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.
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If we learn that we have inadvertently collected personal information from a child under 13, we will take reasonable steps to delete it. If you believe a child under 13 has provided personal information through the Site, please contact us using the information in Section 18.
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14. Your Privacy Choices and Rights
Depending on applicable law and the circumstances of your request, you may request that we:

• Provide access to personal information we maintain about you

• Correct inaccurate personal information

• Delete certain personal information, subject to applicable legal and record-retention requirements

• Stop sending you marketing communications

We intend to honor reasonable access, correction, and deletion requests in good faith even where a particular privacy law does not require us to do so.
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To make a privacy-related request, contact us at hello@innerwhim.com or through the contact form available on our Site.
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We generally aim to respond within 30 days. We may need to verify your identity before fulfilling certain requests.
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We will not discriminate against you for exercising privacy rights available to you under applicable law.
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15. International Visitors
The Site is operated from the United States. Personal information may be processed or stored in the United States or in other locations where our service providers operate.
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If you access the Site or purchase our products from outside the United States, your personal information may be transferred to and processed in countries other than the country in which you reside. Privacy and data-protection laws in those locations may differ from those in your jurisdiction.
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Where applicable law provides you with additional privacy rights, you may contact us using the information provided in Section 18 to exercise those rights. We will respond to requests in accordance with applicable legal requirements.
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Our third-party service providers may independently process personal information in accordance with their own privacy policies and legal obligations.
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16. Third-Party Links and Platforms
The Site may contain links to third-party websites, social media platforms, marketplaces, digital commerce platforms, or other external services.
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This Privacy Policy does not govern the privacy practices of those third parties. We encourage you to review their privacy policies before providing personal information to them.
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17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, technology, services, legal requirements, or privacy practices.
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When we update the Policy, we will revise the “Last Updated” date at the top of this page. If changes are material, we may provide additional notice when appropriate, such as through the Site or by email to customers or subscribers for whom we have current contact information.
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We encourage you to review this Policy periodically.
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18. Contact Us
If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact:
​InnerWhim Studio LLC
Email: hello@innerwhim.com
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You may also contact us through the contact form on our Site.
We strive to respond to customer inquiries within 1–2 business days, although privacy requests that require verification or additional processing may take longer.